Job Description
Join Detroit's premier healthcare provider as a Part-Time Scheduling Coordinator! We're seeking a highly organized professional to optimize our patient flow and ensure seamless appointment management. This flexible role offers the perfect blend of administrative precision and patient-centered impact in a dynamic healthcare environment.
As a key member of our operations team, you'll be the architect of our daily schedule, balancing provider availability with patient needs while maintaining impeccable records. Enjoy competitive pay, comprehensive training, and the satisfaction of directly improving patient access to care.
Responsibilities
- Manage and optimize provider schedules across multiple departments
- Coordinate patient appointments via phone, email, and online portal
- Maintain accurate scheduling records in EHR systems
- Resolve scheduling conflicts with providers and patients
- Generate daily/weekly appointment reports for leadership
- Collaborate with billing and clinical teams for seamless transitions
Qualifications
- 1+ years experience in healthcare scheduling or administration
- Proficiency with EHR systems (Epic/EMR preferred)
- Exceptional communication and multitasking abilities
- Strong attention to detail with data accuracy
- Customer-focused mindset with conflict resolution skills
- High school diploma; associate's degree preferred