Job Description
Join our dynamic healthcare team as a Part-Time Scheduling Coordinator and become the backbone of our patient-first operations. We're seeking a detail-oriented professional to manage appointment logistics, optimize provider schedules, and deliver exceptional patient experiences. If you thrive in fast-paced environments and excel at balancing multiple priorities, this opportunity offers flexible hours (20-25/week) with competitive compensation and growth potential within Riverside's leading medical network.
Responsibilities
- Coordinate provider schedules across multiple departments using Epic EMR system
- Manage appointment calendars for 15+ specialists with 95% accuracy
- Handle patient inquiries regarding scheduling, insurance verification, and pre-visit prep
- Collaborate with billing and clinical teams to resolve scheduling conflicts
- Maintain compliance with HIPAA and clinic protocols
- Generate daily/weekly utilization reports for department heads
- Train new staff on scheduling best practices and system workflows
Qualifications
- 2+ years of scheduling experience in healthcare or administrative role
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Ability to manage high-volume scheduling with attention to detail
- Strong organizational skills with multitasking capability
- Associate's degree or relevant certification preferred
- Knowledge of insurance verification processes
- Proficient in Microsoft Office Suite