Job Description
We are seeking a dedicated and detail-oriented Part-Time Scheduling Coordinator to join our dynamic team in Mesa, AZ. In this pivotal role, you will serve as the first point of contact for our patients, ensuring their appointments are managed with precision and care. If you thrive in a fast-paced environment and have a passion for patient advocacy, we want to hear from you.
Why Join Us?
- Competitive hourly pay with flexible scheduling options.
- Opportunity to work in a supportive, modern healthcare environment.
- Professional development and growth opportunities.
Apply today to become a key part of our mission to deliver exceptional patient care.
Responsibilities
- Manage and coordinate daily appointment schedules for medical staff and patients using our electronic health record system.
- Communicate effectively with patients via phone and email to confirm appointments, provide reminders, and address scheduling inquiries.
- Update patient records and ensure all documentation is current and accurate.
- Collaborate closely with clinical teams to optimize workflow and minimize wait times.
- Handle incoming calls and direct them to the appropriate departments or staff members promptly.
- Assist with patient onboarding, including verifying insurance information and collecting necessary data.
Qualifications
- High School Diploma or GED equivalent required; Associate's degree preferred.
- Previous experience in medical or administrative scheduling, reception, or customer service is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with scheduling software (e.g., Epic, Athenahealth) is a plus.
- Strong organizational skills with a keen eye for detail.
- Excellent verbal and written communication skills.
- Ability to multitask efficiently and remain calm under pressure.