Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of patient care operations! We're seeking a detail-oriented professional to optimize appointment workflows and ensure seamless patient experiences. This premium opportunity offers competitive compensation, comprehensive benefits, and career growth in Omaha's thriving healthcare sector. Apply today and make a tangible impact!
Responsibilities
- Manage provider schedules across multiple departments using Epic EMR systems
- Coordinate complex patient appointments with insurance verification and pre-authorizations
- Act as primary liaison between patients, providers, and clinical staff
- Implement scheduling protocols to maximize provider efficiency and minimize wait times
- Handle patient inquiries with empathy and resolve scheduling conflicts proactively
- Generate daily/weekly reports on utilization metrics and appointment trends
- Train new staff on scheduling best practices and system protocols
Qualifications
- Associate degree or equivalent administrative experience (2+ years)
- Proficiency in medical scheduling software (Epic, Athenahealth, or similar)
- Strong knowledge of insurance verification processes and HIPAA compliance
- Exceptional communication skills with multi-tasking ability
- Experience in fast-paced healthcare environment preferred
- High typing speed (60+ WPM) and data accuracy
- Problem-solving mindset with conflict resolution experience