Job Description
Join Buffalo Health Solutions as a Part-Time Scheduling Coordinator and become the backbone of our patient care team! We're seeking a detail-oriented professional to optimize our appointment workflow while delivering exceptional patient experiences. This flexible role (20-25 hours/week) offers competitive compensation and the opportunity to make a tangible impact in Western New York's healthcare landscape. Our collaborative environment values work-life balance and professional growth.
Responsibilities
- Manage and optimize physician/provider appointment schedules across multiple departments
- Coordinate patient intake, insurance verification, and pre-visit preparations
- Handle high-volume phone inquiries with empathy and efficiency
- Maintain accurate electronic health records (EHR) and scheduling databases
- Resolve scheduling conflicts proactively while maintaining patient satisfaction
- Collaborate with clinical teams to ensure seamless care transitions
- Generate scheduling reports and performance metrics for leadership review
Qualifications
- Minimum 2 years of healthcare scheduling or administrative experience
- Proficiency with EHR systems (Epic/Meditech preferred) and MS Office Suite
- Exceptional organizational skills with attention to detail
- Strong verbal/written communication abilities
- Ability to multitask in a fast-paced environment
- Knowledge of HIPAA compliance and patient confidentiality protocols
- Associate's degree in healthcare administration or related field preferred