Job Description
We are seeking a highly organized and empathetic Part-Time Scheduling Coordinator to join our growing team in Lincoln, NE. In this role, you will serve as the critical link between our medical providers and patients, ensuring a seamless appointment experience. If you thrive in a fast-paced environment and have a passion for healthcare operations, this is the perfect opportunity for you.
Why Join Us?
- Competitive hourly pay and flexible scheduling options.
- Opportunity to work in a supportive and modern medical facility.
- Professional development and growth potential within the organization.
We are looking for someone who can manage complex calendars with precision while maintaining a friendly and professional demeanor.
Responsibilities
- Manage and coordinate patient appointment schedules using electronic health record (EHR) systems.
- Communicate effectively with patients via phone and email to confirm appointments and provide reminders.
- Verify patient insurance information and ensure all necessary demographic data is current.
- Collaborate with medical providers to adjust schedules based on patient needs and resource availability.
- Handle incoming inquiries, direct patients to the appropriate departments, and resolve scheduling conflicts efficiently.
- Maintain accurate records of all scheduled procedures and follow-up tasks.
- Assist in the preparation of daily schedules and operational reports.
Qualifications
- High school diploma or GED required; Associate degree in Medical Administration preferred.
- Minimum of 1-2 years of experience in a scheduling or administrative role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
- Experience with EHR systems (e.g., Epic, AthenaHealth) is a plus.
- Exceptional organizational skills with the ability to multitask in a busy environment.
- Strong verbal and written communication skills.
- Ability to maintain strict patient confidentiality and adhere to HIPAA regulations.
- Flexibility to work varying shifts, including occasional weekends or holidays.