Job Description
Join our dynamic remote team and enjoy weekly pay while serving customers from the comfort of your home! TechHire Solutions is seeking motivated Customer Service Specialists in Kansas City, MO and Texas to deliver exceptional support. This full-time remote role offers flexibility, growth opportunities, and the stability of a competitive salary with consistent weekly payouts.
Why Apply? No commute, flexible hours, and comprehensive training provided. Perfect for residents of Kansas City metro areas or Texas seeking reliable remote employment with immediate start options.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve billing, technical, and product issues efficiently
- Document interactions in CRM systems with precision
- Meet/exceed performance metrics (CSAT, resolution rates)
- Collaborate with cross-functional teams for complex cases
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent (degree preferred)
- 1+ years customer service or call center experience
- Strong communication and problem-solving skills
- Proficient with Microsoft Office and CRM platforms
- Reliable high-speed internet and quiet workspace
- Ability to work flexible hours including evenings/weekends
- Authorized to work in the US