Job Description
Join Tampa's fastest-growing remote team! We're urgently hiring motivated Customer Support Specialists for immediate work-from-home positions in Florida. Enjoy flexible hours, competitive benefits, and the opportunity to make an impact without leaving your home office. Our Tampa-based company values innovation and employee growth, offering a supportive environment for remote professionals.
Why Apply?
• Start within 48 hours of acceptance
• Full-time remote position with no commute
• Comprehensive training provided
• Health/dental/vision benefits included
• Career advancement opportunities
Responsibilities
- Resolve customer inquiries via phone, email, and chat support
- Maintain detailed records in CRM systems
- Collaborate with cross-functional teams to resolve complex issues
- Identify and escalate product/service improvements
- Meet monthly performance and satisfaction targets
- Participate in ongoing training and development programs
- Support weekend/holiday coverage on rotating schedule
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or technical support experience
- Proficient in remote collaboration tools (Slack, Zoom, G Suite)
- Strong problem-solving and communication skills
- Reliable high-speed internet connection
- Ability to work independently in a home office environment
- Flexibility to work occasional evening/weekend shifts
- Background check and drug screening required