Job Description
Join Georgia's fastest-growing tech firm as a Remote Customer Support Specialist! Enjoy the flexibility of working from anywhere in Georgia with weekly pay and a dynamic team environment. We're seeking passionate professionals to deliver exceptional service while advancing their careers in a supportive, innovative setting. Benefits include: Competitive hourly rates, health insurance, paid training, and career growth opportunities. Apply today and start earning weekly!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions using Salesforce CRM
- Collaborate with technical teams for complex issue resolution
- Maintain customer satisfaction metrics above 95%
- Identify upsell opportunities for product enhancements
- Participate in daily team huddles and training sessions
- Adhere to data security protocols
Qualifications
- 1+ years customer support experience
- Proficiency with Zendesk/Salesforce platforms
- Excellent verbal/written communication skills
- High-speed internet connection and quiet workspace
- Georgia residency required for tax purposes
- Ability to work flexible hours including weekends
- Technical troubleshooting aptitude
- Associate's degree or equivalent experience