Job Description
Join FlexiWork Solutions and transform your career with a remote customer support role offering weekly pay and flexible hours! We're hiring immediately for motivated professionals in Illinois and New York who thrive in dynamic environments.
Why FlexiWork?
- 🚀 Weekly paychecks – No more waiting for monthly payouts
- ⏰ Flexible scheduling – Work when you're most productive
- 🌐 100% remote – Work from anywhere in IL or NY
- 📈 Growth opportunities – Clear path to advancement
- 🛡️ Comprehensive benefits – Health, dental, and 401k options
Responsibilities
- Handle customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve technical issues and provide product support using CRM systems
- Document interactions and maintain accurate case records
- Collaborate with cross-functional teams to improve service quality
- Meet performance metrics including response time and resolution rates
- Continuously update knowledge base with product information
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or technical support experience
- Proficient in Microsoft Office and CRM software (Salesforce/Zendesk)
- Excellent written/verbal communication skills
- Self-motivated with strong time management abilities
- Reliable high-speed internet and quiet workspace
- Available to work evenings/weekends as needed (flexible)