Job Description
Join FlexPay Solutions Inc. and enjoy the freedom of remote work with daily pay! We're immediately hiring motivated Customer Specialists in Colorado Springs to deliver exceptional support experiences. As a fully remote contractor, you'll handle inquiries, resolve issues, and build relationshipsâall while getting paid daily for your efforts. No commutes, no delaysâjust flexible work that rewards you instantly.
Responsibilities
- Respond to customer inquiries via chat, email, and phone with 98% accuracy
- Resolve billing, technical, and service issues using CRM tools
- Process payments and refunds within SLA guidelines
- Document interactions in real-time for compliance tracking
- Collaborate with support teams to escalate complex cases
- Maintain 95% customer satisfaction metrics
- Complete daily performance reports
Qualifications
- 1+ years customer service experience
- High-speed home internet and quiet workspace
- Proficient in Zendesk or similar CRM platforms
- Strong conflict resolution and communication skills
- Ability to work independently with minimal supervision
- Available for flexible shifts including weekends
- Pass background check and drug screen
- Valid US bank account for daily pay