Job Description
Join FlexiPay Solutions and enjoy the freedom of remote work with daily pay! We're seeking dynamic Customer Specialists to support our Boston-based clients while working from anywhere in the United States. Earn $18-$25 hourly with same-day payouts through our innovative payment platform. No more waiting for weekly or bi-weekly checks – get paid daily for your exceptional service!
Why Work With Us?
• Daily direct deposit
• Flexible remote schedule
• Growth opportunities within the Boston market
• Comprehensive training provided
Responsibilities
- Deliver exceptional customer support via phone, email, and chat
- Resolve client inquiries within 2-hour SLA
- Document interactions in CRM system with 98% accuracy
- Upsell premium services during client interactions
- Collaborate with Boston-based team leads weekly
- Maintain 95% customer satisfaction score
- Track performance metrics through daily dashboards
Qualifications
- High school diploma or equivalent required
- 2+ years customer service experience
- Proficiency with Zendesk/Salesforce platforms
- Strong typing speed (40+ WPM)
- Reliable high-speed internet connection
- Ability to work flexible shifts including evenings
- US-based bank account for daily payments
- Boston market knowledge preferred