Job Description
Join FlexiPay Solutions and enjoy the freedom of remote work with daily pay! We're seeking motivated Customer Specialists in Raleigh to provide exceptional support while earning daily payments. This contract role offers flexible hours and the opportunity to work from anywhere in the US. Perfect for students, gig workers, or anyone seeking immediate income without waiting for weekly or bi-weekly pay cycles. Our Raleigh-based team is dedicated to supporting your success with comprehensive training and ongoing support.
Responsibilities
- Resolve customer inquiries via phone, email, and chat channels
- Process orders and troubleshoot payment issues
- Update customer records and maintain data accuracy
- Collaborate with internal teams to resolve complex cases
- Meet daily performance metrics and quality standards
- Document interactions in CRM systems
- Participate in daily team briefings
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Strong typing skills (40+ WPM)
- Reliable high-speed internet connection
- Quiet home office environment
- Ability to work independently with minimal supervision
- Basic knowledge of CRM software
- Excellent communication and problem-solving skills