Job Description
Launch your career in technology with zero experience required! TechCare Solutions Inc. is seeking motivated Remote Entry-Level Equipment Technicians to join our Wichita-based team. We provide all necessary equipmentâincluding laptops, headsets, and diagnostic toolsâand offer comprehensive paid training to ensure your success. Enjoy the flexibility of remote work while building valuable technical skills in a supportive, growth-oriented environment.
Why Join Us?
- Full-time remote position with competitive compensation
- Complete equipment package delivered to your home
- Industry-leading training program covering hardware/software
- Career advancement opportunities to senior technician roles
- Comprehensive benefits: health insurance, 401(k), paid time off
Be part of a company that invests in talent and prioritizes work-life balance. No tech background? No problemâweâll teach you everything you need to thrive!
Responsibilities
- Provide remote technical support for client equipment (computers, printers, network devices)
- Install, configure, and maintain company-provided hardware/software systems
- Troubleshoot and resolve technical issues via phone, chat, and remote access
- Document all support tickets and resolutions in CRM systems
- Collaborate with senior technicians to resolve complex problems
- Participate in weekly training sessions to expand technical knowledge
- Adhere to company security protocols and data privacy standards
Qualifications
- No prior experience requiredâcomprehensive training provided
- High school diploma or equivalent (college preferred)
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Reliable high-speed internet connection
- Quiet, dedicated workspace at home
- Basic computer literacy (email, web navigation)
- Positive attitude and willingness to grow