Job Description
Join TechHome Solutions as a Remote Equipment Technician and enjoy the freedom of working from home with premium equipment provided! We offer competitive weekly pay and a supportive virtual environment.
This role is perfect for candidates in California and Ohio seeking flexible, tech-focused opportunities. You'll receive a complete home office setup including specialized tools and software to deliver exceptional technical support.
Responsibilities
- Install, configure, and troubleshoot home equipment remotely
- Provide technical support via phone, chat, and video calls
- Document all service interactions using our CRM system
- Collaborate with engineering teams to resolve complex issues
- Maintain accurate equipment inventory and service records
- Train customers on proper equipment usage
Qualifications
- 2+ years of technical support experience
- Proficiency with remote diagnostic tools
- Strong troubleshooting and problem-solving skills
- Ability to work independently with minimal supervision
- High-speed internet connection required
- CompTIA A+ or similar certification preferred