Job Description
Join our dynamic healthcare team as a Remote-Friendly Scheduling Coordinator in Lubbock, TX! We're seeking a detail-oriented professional to manage complex appointment calendars across multiple departments. Enjoy the flexibility of remote work while supporting patient care coordination in a collaborative environment. What you'll love: Competitive salary, comprehensive benefits package, and opportunities for professional growth. Our ideal candidate: Thrives in fast-paced settings, excels at communication, and values precision in scheduling.
Responsibilities
- Coordinate multi-specialty medical appointments across 15+ provider schedules
- Manage electronic health record (EHR) scheduling systems with 99% accuracy
- Resolve scheduling conflicts through proactive communication with patients and staff
- Optimize patient flow to minimize wait times and maximize provider efficiency
- Coordinate telehealth and in-person appointment logistics
- Generate daily/weekly scheduling reports for department leadership
- Implement scheduling process improvements based on patient feedback
Qualifications
- 3+ years experience in healthcare scheduling or administrative coordination
- Proficiency in EHR systems (Epic or Cerner preferred)
- Exceptional verbal/written communication skills
- Ability to manage competing priorities in high-volume settings
- Strong problem-solving and conflict resolution abilities
- High-speed internet and quiet home office environment
- Flexibility to work occasional evenings/weekends during peak periods