Job Description
Are you a tech-savvy professional seeking a stable remote career with no hidden costs? Apex Tech Solutions is looking for a dedicated Remote IT Support Specialist based in Oklahoma City. We offer a comprehensive equipment package, including a high-performance MacBook Pro, dual 27-inch monitors, ergonomic accessories, and a home office stipend, ensuring you have the tools you need to succeed from day one.
We are seeking a self-motivated individual who thrives in a remote environment and is passionate about delivering exceptional technical support to our global clientele. If you are ready to advance your career with a company that invests in its team, apply today.
Responsibilities
- Diagnose and troubleshoot hardware and software issues remotely for end-users.
- Configure and deploy company-issued equipment to new remote hires.
- Maintain accurate inventory records for all provided IT assets.
- Provide timely and empathetic support via ticketing systems and chat platforms.
- Collaborate with the infrastructure team to optimize remote work security and performance.
Qualifications
- Minimum of 2 years of professional IT support experience.
- CompTIA A+ or similar technical certification is highly preferred.
- Must reside in the Oklahoma City metropolitan area.
- Strong knowledge of operating systems (Windows, macOS) and office software.
- Excellent written and verbal communication skills.