Job Description
Join TechGuard Solutions as a Remote Night Shift Equipment Technician and revolutionize how we support cutting-edge technology from the comfort of your home! We provide all necessary equipment including high-performance workstations, specialized tools, and secure communication systems. Enjoy competitive pay, comprehensive benefits, and the flexibility of remote work while maintaining critical infrastructure during night hours. This is your chance to excel in a dynamic role where your technical expertise directly impacts global operations.
Responsibilities
- Install, configure, and maintain specialized remote monitoring equipment and systems
- Diagnose and resolve hardware/software issues during night shift hours
- Perform preventive maintenance on network infrastructure and connected devices
- Document all technical procedures and troubleshooting steps in company systems
- Collaborate with global teams via secure channels for urgent resolution support
- Monitor system performance metrics and escalate critical issues immediately
- Train junior technicians on equipment protocols and remote best practices
Qualifications
- 3+ years of technical support experience with hardware/networking systems
- CompTIA A+ or equivalent industry certification required
- Proficiency in remote desktop tools (TeamViewer, AnyDesk, etc.)
- Strong understanding of network protocols (TCP/IP, VPN, DNS)
- Ability to work independently with minimal supervision during night shifts
- Excellent problem-solving skills with systematic troubleshooting approach
- Valid driver's license for occasional equipment pickups/deliveries
- High school diploma; associate's degree in IT preferred