Job Description
Join our innovative healthcare technology firm as a Remote Scheduling Coordinator and revolutionize patient care coordination from the comfort of your home! MediSync Solutions is seeking a detail-oriented professional to manage complex appointment schedules across our telehealth platform. Enjoy competitive compensation, comprehensive benefits, and flexible remote work while supporting our mission to make healthcare accessible to all. This full-time role offers the perfect blend of structure and autonomy in a collaborative virtual environment.
Responsibilities
- Coordinate and optimize multi-location appointment schedules across 15+ provider teams
- Manage telehealth video conferencing platforms and calendar synchronization tools
- Handle patient inquiries regarding scheduling changes and appointment confirmations
- Collaborate with clinical teams to resolve scheduling conflicts and ensure patient flow efficiency
- Maintain accurate patient records in our EHR system with zero tolerance for errors
- Generate weekly scheduling reports and analyze utilization metrics for process improvements
Qualifications
- 3+ years of professional scheduling experience in healthcare or administrative roles
- Proficiency with calendar management tools (Outlook, Google Calendar) and EHR systems
- Exceptional communication skills with ability to de-escalate patient concerns
- Proven ability to manage competing priorities in fast-paced virtual environments
- Associates degree in Healthcare Administration or related field preferred
- Experience with remote work tools (Zoom, Slack, Asana) and self-discipline