Job Description
Join FlexiCorp Solutions as a Remote Customer Service Specialist and experience the freedom of working from home! We provide all necessary equipment including laptop, headset, and software. Enjoy weekly paychecks while supporting our clients in Pennsylvania and New York. This full-time role offers stability, growth opportunities, and a supportive remote team environment.
Responsibilities
- Resolve customer inquiries via phone, email, and chat using provided equipment
- Maintain accurate records of customer interactions in CRM systems
- Meet performance metrics for call quality and resolution times
- Collaborate with team members to enhance service delivery
- Complete product training to maintain up-to-date knowledge
- Adhere to company policies and data security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal/written communication skills
- Reliable high-speed internet connection
- Quiet, dedicated home workspace
- Ability to work independently and manage time effectively
- Must reside in Pennsylvania or New York