Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in beautiful Portland, OR! We're seeking a detail-oriented professional to optimize patient flow and provider schedules while delivering exceptional customer service. This hybrid role combines remote flexibility with in-office collaboration in our downtown Portland facility. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your organizational skills make a real difference in patient care.
Responsibilities
- Coordinate complex provider schedules across multiple departments
- Manage patient appointment bookings via EHR systems (Epic preferred)
- Resolve scheduling conflicts with empathy and efficiency
- Collaborate with clinical teams to optimize resource allocation
- Maintain accurate documentation in compliance with HIPAA regulations
- Train staff on scheduling protocols and system updates
- Analyze scheduling metrics to improve patient access and satisfaction
Qualifications
- 3+ years of healthcare scheduling or coordination experience
- Proficiency in calendar management software (Outlook, Google Calendar)
- Strong knowledge of EHR systems (Epic, Cerner, or similar)
- Exceptional communication and problem-solving abilities
- Certified Medical Administrative Assistant (CMA) preferred
- Experience working in fast-paced clinical environments
- Ability to maintain composure under pressure during peak scheduling periods
- High school diploma or equivalent; associate degree preferred