Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at MediSync Solutions, where precision meets compassion. You'll be the heartbeat of our operations, ensuring seamless patient experiences through expert calendar management. Enjoy a modern workplace with competitive benefits, flexible scheduling options, and opportunities for professional growth in Columbus's thriving healthcare sector. If you thrive in fast-paced environments and excel at balancing complex scheduling demands, this is your chance to make a tangible impact.
Responsibilities
- Manage provider calendars across multiple departments using Epic EHR system
- Coordinate patient appointments, referrals, and diagnostic procedures
- Handle high-volume phone calls with exceptional customer service
- Resolve scheduling conflicts and optimize appointment utilization
- Collaborate with clinical teams to ensure continuity of care
- Maintain accurate patient records and scheduling documentation
- Implement process improvements for scheduling efficiency
Qualifications
- Associate's degree or 2+ years scheduling experience in healthcare
- Proficiency with EHR systems (Epic preferred)
- Exceptional communication and conflict resolution skills
- Ability to manage competing priorities in high-pressure situations
- Strong attention to detail and organizational abilities
- Knowledge of healthcare compliance regulations (HIPAA)
- Advanced proficiency in Microsoft Office Suite