Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in sunny St. Petersburg, FL! We're seeking a highly organized professional to manage complex appointment systems while delivering exceptional patient experiences. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to make a meaningful impact in our community.
Our ideal candidate thrives in fast-paced environments, possesses exceptional communication skills, and leverages technology to optimize scheduling workflows. If you're passionate about healthcare excellence and want to contribute to a patient-centered organization, apply today!
Responsibilities
- Coordinate multi-specialty physician schedules and patient appointments across 3 clinic locations
- Manage electronic health record (EHR) scheduling systems with 99% accuracy
- Act as primary point of contact for patient appointment inquiries and rescheduling requests
- Collaborate with clinical teams to optimize provider utilization and minimize wait times
- Generate daily/weekly scheduling reports and performance analytics for leadership
- Implement process improvements to enhance scheduling efficiency and patient satisfaction
- Train and mentor new staff on scheduling protocols and system usage
Qualifications
- Associate's degree in healthcare administration or related field (or equivalent experience)
- 3+ years of professional scheduling experience in healthcare or service industry
- Advanced proficiency with EHR systems (Epic, Cerner, or similar)
- Exceptional verbal/written communication and conflict resolution skills
- Proven ability to manage high-volume appointment scheduling with complex variables
- Strong analytical skills with attention to detail and accuracy
- Certified Medical Administrative Assistant (CMA) preferred