Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in Boston! We're seeking a highly organized professional to manage complex provider schedules, optimize patient flow, and ensure seamless operations. This role offers competitive compensation, comprehensive benefits, and opportunities for growth in a supportive environment.
Responsibilities
- Coordinate multi-specialty provider schedules across 15+ departments
- Optimize appointment utilization while maintaining patient satisfaction
- Resolve scheduling conflicts and implement process improvements
- Train staff on scheduling protocols and software systems
- Generate daily/weekly reports on scheduling metrics and capacity
- Ensure HIPAA compliance for all patient scheduling data
Qualifications
- 3+ years experience in healthcare scheduling or operations
- Advanced proficiency in Epic scheduling systems
- Exceptional organizational and multitasking abilities
- Strong conflict resolution and communication skills
- Associate degree in healthcare administration or related field
- Experience with EHR data analysis and reporting