Job Description
Join our dynamic healthcare team in New Orleans as a Scheduling Coordinator where precision meets compassion. We're seeking a detail-oriented professional to orchestrate patient appointments, optimize resource allocation, and ensure seamless operations across our multi-specialty practice. This role offers competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact in patient care coordination.
Responsibilities
- Manage and maintain complex scheduling systems for medical providers across multiple departments
- Coordinate patient appointments, consultations, and procedures ensuring optimal utilization of provider time
- Verify insurance coverage and pre-authorizations for scheduled services
- Collaborate with clinical staff to address scheduling conflicts and implement efficient solutions
- Generate daily/weekly reports on appointment metrics and provider utilization
- Act as primary point of contact for patient scheduling inquiries and concerns
- Implement process improvements to enhance scheduling efficiency and patient satisfaction
Qualifications
- Associate's degree or equivalent combination of education and experience
- 3+ years of professional scheduling experience in healthcare or similar regulated environment
- Expert proficiency in electronic health record (EHR) systems and scheduling software
- Exceptional organizational skills with ability to prioritize in high-volume settings
- Strong interpersonal communication and conflict resolution abilities
- Knowledge of medical terminology and insurance verification protocols
- Proven track record of maintaining confidentiality and HIPAA compliance