Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in sunny Scottsdale! We're seeking a dynamic professional to orchestrate seamless patient experiences while supporting our world-class medical providers. This pivotal role combines precision scheduling with exceptional patient communication in a fast-paced, patient-centric environment. Enjoy competitive compensation, comprehensive benefits, and opportunities for career growth within our expanding network.
Responsibilities
- Manage complex multi-provider appointment calendars across 5+ specialty departments
- Coordinate patient scheduling, insurance verification, and pre-appointment preparations
- Synchronize schedules with surgical centers, labs, and external providers
- Optimize daily workflows to maximize provider utilization and minimize patient wait times
- Implement scheduling protocols for urgent/emergency case prioritization
- Maintain accurate documentation in Epic EHR system with 99.8% compliance
- Train staff on scheduling protocols and system updates
Qualifications
- 3+ years experience in medical scheduling or healthcare coordination
- Expert proficiency in Epic EHR and scheduling software
- Certified Medical Administrative Assistant (CMA) preferred
- Exceptional communication skills with diverse patient populations
- Proven ability to manage high-volume scheduling with competing priorities
- Knowledge of HIPAA compliance and patient privacy regulations
- Strong problem-solving skills for scheduling conflict resolution