Job Description
Join our dynamic healthcare team as a Scheduling Coordinator and become the backbone of patient care operations. In this pivotal role, you'll orchestrate complex appointment schedules across multiple departments while ensuring seamless communication between patients, physicians, and clinical staff. Our premium benefits package includes comprehensive health insurance, generous PTO, and professional development opportunities. If you thrive in fast-paced environments and possess exceptional organizational skills, this is your chance to make a tangible impact in Arlington's healthcare landscape.
Responsibilities
- Manage and optimize physician schedules across 15+ specialty departments
- Coordinate patient appointments with precision while accommodating urgent care needs
- Act as primary liaison between patients and clinical staff regarding scheduling changes
- Maintain electronic health record (EHR) systems with 100% accuracy
- Implement workflow improvements to reduce patient wait times by 20%
- Handle insurance verification and pre-authorizations for complex procedures
- Train new staff on scheduling protocols and EHR systems
- Generate monthly reports on scheduling efficiency and patient satisfaction metrics
Qualifications
- Associate's degree in healthcare administration or related field required
- 3+ years of experience in medical scheduling or healthcare coordination
- Expert proficiency in Epic EHR and scheduling software
- Exceptional communication skills with diverse patient populations
- Certified Medical Administrative Assistant (CMA) preferred
- Ability to manage competing priorities under tight deadlines
- Advanced knowledge of HIPAA compliance and patient privacy regulations
- Proven track record of reducing scheduling conflicts by 30%