Job Description
Join our award-winning healthcare team in Charlotte as a Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient flow and provider schedules. Enjoy a collaborative environment with growth opportunities, competitive benefits, and the chance to make a tangible impact in patient care delivery.
Our ideal candidate thrives in fast-paced settings and possesses exceptional organizational skills. If you're passionate about streamlining operations and enhancing patient experiences, apply today to become part of our innovative healthcare family.
Responsibilities
- Manage provider calendars and optimize appointment scheduling across multiple departments
- Coordinate patient appointments, referrals, and follow-ups ensuring timely care delivery
- Utilize EHR systems to maintain accurate scheduling data and documentation
- Communicate effectively with patients, providers, and clinical staff regarding schedule changes
- Monitor appointment no-show rates and implement proactive follow-up strategies
- Collaborate with billing and registration teams to ensure seamless patient intake
- Analyze scheduling metrics and recommend process improvements
Qualifications
- Associate degree or equivalent experience in healthcare administration
- 2+ years of scheduling experience in medical or clinical setting
- Proficiency with EHR systems (Epic, Cerner preferred)
- Exceptional organizational and multitasking abilities
- Strong written and verbal communication skills
- Ability to maintain confidentiality and HIPAA compliance
- Proficient with Microsoft Office Suite and scheduling software
- Problem-solving mindset with attention to detail