Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in sunny Miami! We're seeking a detail-oriented professional to optimize patient flow, coordinate complex multi-specialty appointments, and deliver exceptional service. Enjoy competitive benefits, flexible scheduling, and a supportive environment where your organizational skills make a tangible impact.
Responsibilities
- Manage complex multi-specialty physician schedules and appointment calendars
- Coordinate patient referrals and insurance pre-authorizations efficiently
- Implement scheduling optimization protocols to minimize wait times
- Serve as primary liaison between patients, physicians, and clinical staff
- Utilize EMR systems to maintain accurate patient records and schedules
- Resolve scheduling conflicts with proactive problem-solving solutions
- Analyze scheduling metrics to identify process improvement opportunities
Qualifications
- Associate's degree or equivalent experience in healthcare administration
- 3+ years proven scheduling coordination experience in medical setting
- Expert proficiency in EMR/EHR systems (Epic preferred)
- Exceptional communication and conflict resolution abilities
- Strong analytical skills with attention to detail
- Ability to thrive in fast-paced, high-volume environment
- Professional certification in medical office management (optional)