Job Description
Join our award-winning healthcare team in Pittsburgh as a Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient flow and provider schedules. This hybrid role offers competitive benefits, career growth opportunities, and a supportive environment where your organizational skills directly impact patient care excellence.
Responsibilities
- Manage provider calendars and appointment scheduling across 3+ clinics
- Coordinate patient transportation and ancillary services
- Resolve scheduling conflicts with clinical teams and patients
- Implement new scheduling protocols to reduce wait times by 20%
- Train staff on scheduling software best practices
- Generate weekly utilization and no-show reports
Qualifications
- 3+ years experience in medical scheduling or healthcare coordination
- Expertise in Epic or similar EHR scheduling modules
- Strong knowledge of HIPAA compliance requirements
- Proficiency in Microsoft Office Suite and scheduling tools
- Exceptional communication and conflict resolution skills
- Ability to manage high-volume scheduling in fast-paced environments