Job Description
Join our dynamic healthcare team as a Scheduling Coordinator in sunny Tampa! We're seeking a detail-oriented professional to orchestrate seamless patient experiences through masterful appointment management. This role is your gateway to operational excellence in a fast-paced medical environment where precision meets compassion.
At Tampa Bay Healthcare Solutions, we invest in your growth with competitive benefits, flexible scheduling options, and a culture that values work-life balance. If you thrive in organizing complex schedules while maintaining exceptional patient rapport, this is your next career milestone.
Responsibilities
- Coordinate multi-specialty physician schedules with 99% accuracy
- Optimize appointment utilization across 15+ clinical departments
- Implement patient reminder systems reducing no-shows by 30%
- Resolve scheduling conflicts through proactive communication
- Collaborate with billing team for insurance verification compliance
- Maintain confidentiality of protected health information (PHI)
- Train new staff on scheduling protocols and EHR systems
Qualifications
- 3+ years experience in medical scheduling or healthcare coordination
- Expert proficiency in Epic EHR or similar scheduling platforms
- Proven ability to manage high-volume appointment calendars
- Certified Medical Administrative Assistant (CMA) preferred
- Exceptional verbal and written communication skills
- Strong problem-solving abilities with attention to detail
- Ability to thrive under pressure with competing priorities