Job Description
Join our dynamic healthcare team in Orlando as a Scheduling Coordinator! We're seeking a detail-oriented professional to optimize patient flow and ensure seamless appointment management. This full-time role offers competitive compensation, comprehensive benefits, and growth opportunities in one of Florida's fastest-growing healthcare markets. If you thrive in fast-paced environments and excel at logistical coordination, apply today to make a tangible impact on patient care.
Responsibilities
- Coordinate complex medical appointment schedules across multiple departments
- Optimize patient flow to minimize wait times and maximize provider efficiency
- Manage electronic health record (EHR) scheduling systems with precision
- Communicate appointment details and pre-visit instructions to patients
- Collaborate with clinical staff to resolve scheduling conflicts proactively
- Generate daily/weekly reports on appointment metrics and utilization
- Maintain strict confidentiality of patient information (HIPAA compliance)
Qualifications
- Associate's degree or equivalent experience required; Bachelor's preferred
- 2+ years experience in medical scheduling or healthcare administration
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Exceptional organizational and multitasking abilities
- Strong communication skills with diverse patient populations
- Proven problem-solving and conflict resolution capabilities
- Certified Medical Administrative Assistant (CMA) certification a plus