Job Description
Join Charlotte Health Solutions as a Scheduling Coordinator and make an immediate impact! We're seeking a detail-oriented professional to optimize our healthcare scheduling operations. This is your opportunity to start tomorrow in a dynamic environment where your organizational skills will directly enhance patient care and provider efficiency. Enjoy competitive compensation, comprehensive benefits, and a supportive team culture in Charlotte's thriving healthcare sector.
Responsibilities
- Manage provider schedules across multiple departments ensuring optimal utilization and coverage
- Coordinate complex patient appointments including multi-specialty referrals and follow-ups
- Implement and maintain efficient scheduling protocols using Epic EMR systems
- Resolve scheduling conflicts with empathy and professionalism while maintaining service standards
- Generate daily/weekly reports on scheduling metrics and provider availability
- Collaborate with billing and clinical teams to ensure accurate documentation
- Train staff on scheduling protocols and system updates
Qualifications
- 3+ years of scheduling experience in healthcare or professional services
- Proficiency in medical scheduling software (Epic, Athena, or similar)
- Exceptional organizational skills with ability to manage competing priorities
- Strong written and verbal communication skills
- Associate degree in healthcare administration or related field preferred
- Ability to work flexible hours including occasional early/late shifts
- Certified Medical Scheduler (CMS) certification a plus