Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at Metro Health Partners! We're seeking a highly organized professional to manage patient appointments across our Jersey City facilities. This critical role ensures seamless care coordination while delivering exceptional patient experiences. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment in one of NJ's fastest-growing healthcare networks. Apply today and become part of our mission to transform community health access!
Responsibilities
- Coordinate multi-specialty patient appointments across 3 Jersey City locations
- Optimize provider schedules using Epic EHR scheduling tools
- Manage patient waitlists and overflow protocols during peak hours
- Communicate schedule changes to providers and staff via secure messaging
- Track and analyze appointment no-show rates to implement reduction strategies
- Train new staff on scheduling protocols and patient communication standards
- Collaborate with billing department to verify insurance coverage pre-appointment
Qualifications
- 3+ years experience in healthcare scheduling or patient coordination
- Proficiency in Epic EHR scheduling systems and calendar management
- Exceptional verbal and written communication skills
- Strong problem-solving abilities with attention to detail
- Ability to manage high-pressure situations with professionalism
- Associate's degree in healthcare administration or related field
- Certified Medical Administrative Assistant (CMA) preferred
- Experience with patient scheduling in multi-location practices