Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at Fort Wayne Health Partners! We're seeking a highly organized professional to manage appointment scheduling, optimize provider workflows, and deliver exceptional patient experiences. This pivotal role combines administrative precision with compassionate patient service in a fast-paced medical environment.
Our ideal candidate thrives in detail-oriented settings and values the impact of seamless scheduling on patient care. Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth in Fort Wayne's thriving healthcare sector.
Responsibilities
- Coordinate complex provider schedules across multiple departments
- Optimize appointment utilization while minimizing patient wait times
- Manage electronic health record (EHR) scheduling systems
- Resolve scheduling conflicts and communicate changes to patients
- Collaborate with clinical teams to ensure efficient patient flow
- Track appointment metrics and implement process improvements
- Maintain accurate patient demographic and insurance information
Qualifications
- Associate's degree or 2+ years medical scheduling experience
- Proficiency with EHR systems (Epic/EMR preferred)
- Exceptional organizational and time-management skills
- Strong written and verbal communication abilities
- Ability to multitask in high-pressure environments
- Knowledge of HIPAA compliance protocols
- Customer service-focused mindset