Job Description
Join our award-winning healthcare team in Kansas City as a Scheduling Coordinator! We're seeking a detail-oriented professional to orchestrate patient appointments, optimize provider schedules, and deliver exceptional service. This hybrid role combines remote flexibility with in-office collaboration in our modern downtown facility. Enjoy competitive benefits, career growth opportunities, and a supportive culture that values work-life balance. If you excel in fast-paced environments and want to make a tangible impact on patient care, apply today!
Responsibilities
- Manage complex multi-provider appointment calendars across 5+ departments
- Coordinate patient scheduling with insurance verification and pre-authorization processes
- Resolve scheduling conflicts and optimize provider utilization rates
- Communicate appointment details to patients via phone, email, and patient portal
- Maintain accurate scheduling documentation in Epic EMR system
- Collaborate with clinical teams to accommodate urgent and priority appointments
- Analyze scheduling metrics and identify efficiency improvement opportunities
Qualifications
- Minimum 2 years experience in healthcare scheduling or medical office coordination
- Proficiency with EMR systems (Epic preferred) and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities in high-pressure situations
- Knowledge of insurance verification and billing processes
- Ability to prioritize tasks and manage competing deadlines
- Associate's degree or equivalent experience required