Job Description
Join our award-winning healthcare team in Memphis as a Scheduling Coordinator! We're seeking a highly organized professional to optimize patient flow and ensure seamless appointment management. This pivotal role offers growth opportunities in a supportive environment with competitive benefits and flexible scheduling options. If you excel at multitasking and thrive in fast-paced settings, apply today to become part of our mission to deliver exceptional patient care.
Responsibilities
- Coordinate complex medical schedules across multiple departments using Epic EMR systems
- Manage provider calendars and optimize appointment blocks for maximum efficiency
- Handle patient inquiries regarding scheduling, insurance verification, and pre-visit preparation
- Collaborate with clinical staff to resolve scheduling conflicts and accommodate urgent needs
- Maintain accurate electronic records and generate scheduling reports for leadership review
- Implement process improvements to reduce wait times and enhance patient satisfaction
Qualifications
- Minimum 2 years experience in healthcare scheduling or administrative coordination
- Proficiency with electronic health records (Epic, Cerner, or similar)
- Exceptional communication skills with ability to de-escalate patient concerns
- Strong organizational skills with attention to detail and accuracy
- Ability to multitask effectively in high-pressure environments
- Knowledge of insurance verification and third-party payer requirements
- Associate's degree or equivalent professional certification preferred