Job Description
Join our award-winning healthcare team in the heart of San Francisco as a Scheduling Coordinator! We're seeking a meticulous professional to orchestrate complex clinical workflows and ensure seamless patient experiences. At Premier Healthcare Partners, you'll be the backbone of our operations, directly impacting patient care quality through exceptional coordination skills. Enjoy competitive benefits, professional development opportunities, and a collaborative work environment in one of America's most vibrant cities.
Responsibilities
- Manage complex multi-provider schedules across 15+ specialists using Epic EHR systems
- Coordinate patient appointments, referrals, and urgent care prioritization
- Liaise with clinical teams to resolve scheduling conflicts and optimize resource allocation
- Implement patient communication protocols for appointment confirmations and reminders
- Analyze scheduling data to identify bottlenecks and implement efficiency improvements
- Maintain strict HIPAA compliance in all scheduling and patient data handling
- Train new staff on scheduling protocols and system navigation
Qualifications
- Minimum 3 years of medical scheduling experience in a clinical environment
- Expert proficiency with Epic EHR scheduling modules and Microsoft Office Suite
- Proven ability to manage high-volume scheduling (50+ appointments daily)
- Exceptional communication skills with diverse stakeholders (patients, providers, staff)
- Strong analytical abilities to optimize scheduling workflows
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Experience working in a multi-specialty group practice setting