Job Description
Are you an organized professional looking for a rewarding career in healthcare? Lincoln Medical Center is seeking a detail-oriented Scheduling Coordinator to join our dynamic team in Lincoln, NE.
In this pivotal role, you will serve as the face of our operations, ensuring seamless appointment management and superior patient experiences. We offer a competitive salary, comprehensive benefits package, and a supportive work environment dedicated to your professional growth.
Why Join Us?
- Competitive Pay: $18.00 - $24.00/hour
- Comprehensive Health Benefits
- Career Advancement Opportunities
- Modern, Collaborative Work Environment
Responsibilities
- Manage and coordinate complex appointment schedules for patients and medical staff.
- Utilize scheduling software (Epic/Cerner) to update patient records and availability.
- Receive and triage incoming calls, emails, and patient inquiries promptly.
- Resolve scheduling conflicts and reschedule appointments with minimal disruption.
- Collaborate with clinical teams to ensure resource allocation matches patient needs.
- Maintain accurate and up-to-date patient information in the database.
- Provide exceptional customer service to ensure patient satisfaction and retention.
Qualifications
- High School Diploma or GED required; Associate degree in healthcare administration preferred.
- Minimum of 1-2 years of experience in medical scheduling or a related administrative role.
- Proficiency with electronic health records (EHR) and scheduling software (Epic, Cerner, etc.).
- Strong proficiency in Microsoft Office Suite (Excel, Outlook, Word).
- Excellent verbal and written communication skills.
- Ability to multi-task in a fast-paced, high-volume environment.
- Detail-oriented with a strong focus on accuracy and confidentiality.