Job Description
Join our dynamic healthcare team as a Remote Scheduling Coordinator in Houston, TX! MediSync Solutions is seeking a detail-oriented professional to orchestrate seamless patient experiences through exceptional scheduling coordination. Enjoy the flexibility of remote work while making a tangible impact in healthcare administration.
Why Join Us? We offer competitive compensation, comprehensive benefits (health/dental/vision), flexible scheduling, and a collaborative virtual environment. Grow your career while supporting Houston's leading medical providers.
Responsibilities
- Coordinate complex medical appointment schedules across multiple departments using Epic EMR systems
- Optimize provider calendars to maximize patient throughput and minimize wait times
- Handle high-volume scheduling inquiries via phone, email, and patient portals
- Proactively resolve scheduling conflicts and communicate changes to all stakeholders
- Maintain accurate patient records and documentation in compliance with HIPAA standards
- Collaborate with billing and clinical teams to ensure smooth patient flow
- Analyze scheduling metrics to identify efficiency improvements
Qualifications
- 3+ years of medical scheduling or healthcare coordination experience
- Proficiency in Epic EMR, Calendly, or similar scheduling platforms
- Exceptional communication and conflict resolution skills
- Certified Medical Administrative Assistant (CMA) or equivalent preferred
- Strong attention to detail with ability to manage competing priorities
- Experience working in remote/virtual team environments
- Knowledge of Houston healthcare landscape and provider networks
- High-speed home internet and quiet dedicated workspace required