Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at Madison Health Partners! We're urgently seeking a detail-oriented professional to manage complex appointment scheduling across our 5-clinic network. This is a high-impact role requiring exceptional organizational skills and a passion for patient-centered care. Enjoy competitive benefits, flexible scheduling, and opportunities for professional growth in one of Wisconsin's most vibrant communities.
Responsibilities
- Coordinate multi-specialty appointments across 3+ provider schedules
- Manage electronic health record (EHR) scheduling systems with 95%+ accuracy
- Handle patient inquiries regarding insurance verification and appointment prep
- Collaborate with clinical teams to optimize provider utilization and wait times
- Generate daily/weekly scheduling reports for department heads
- Train new staff on scheduling protocols and system navigation
Qualifications
- 3+ years experience in medical scheduling or healthcare coordination
- Proficiency with Epic or EHR scheduling systems
- Strong knowledge of insurance verification processes
- Exceptional written and verbal communication skills
- Ability to manage competing priorities in fast-paced environment
- Associate's degree or equivalent experience required
- Certified Medical Administrative Assistant (CMA) preferred