Job Description
Join a dynamic team in Newark, NJ, where your organizational skills will shine. We are seeking a detail-oriented Scheduling Coordinator to manage our appointment calendar and ensure seamless patient experiences. This role offers flexible hours and a supportive work environment perfect for work-life balance.
As a key member of our operations team, you will play a crucial role in coordinating complex schedules and maintaining high standards of accuracy.
Responsibilities
- Manage and coordinate complex appointment schedules for multiple healthcare providers and patients.
- Respond to incoming calls and emails promptly to address scheduling inquiries and requests.
- Update patient records and ensure all demographic and insurance information is current and accurate.
- Resolve scheduling conflicts and reschedule appointments with minimal disruption to operations.
- Collaborate with front desk staff and clinical teams to ensure efficient workflow.
- Maintain a professional and welcoming environment for all visitors and callers.
Qualifications
- High School Diploma or GED required; Associate's degree in Healthcare Administration preferred.
- Previous experience in medical scheduling, healthcare administration, or customer service is highly desirable.
- Proficiency in using electronic health records (EHR) and scheduling software (e.g., AthenaHealth, Epic).
- Excellent verbal and written communication skills.
- Strong attention to detail and the ability to prioritize multiple tasks effectively.
- Ability to work flexible hours, including weekends or evenings as needed.