Job Description
Join our dynamic team as a Scheduling Coordinator at Memphis Healthcare Solutions, where precision meets compassion. We're seeking a detail-oriented professional to orchestrate seamless patient experiences through masterful appointment management. This pivotal role bridges clinical operations and patient satisfaction, making every interaction count. If you thrive in fast-paced environments and excel at logistical excellence, apply today to shape the future of healthcare coordination in Memphis.
Responsibilities
- Coordinate complex multi-specialty appointments across 15+ departments
- Optimize provider schedules to maximize patient throughput and minimize wait times
- Manage electronic health record (EHR) scheduling systems with 99.9% accuracy
- Resolve scheduling conflicts through proactive communication with stakeholders
- Analyze appointment data to identify operational improvements
- Train staff on scheduling protocols and system updates
- Maintain strict HIPAA compliance in all scheduling communications
Qualifications
- Associate's degree in healthcare administration or related field
- 3+ years experience in medical scheduling or healthcare coordination
- Expert proficiency in Epic EHR scheduling modules
- Exceptional communication skills with diverse stakeholders
- Proven ability to manage high-volume scheduling operations
- Certified Medical Scheduler (CMS) preferred
- Advanced problem-solving abilities in time-sensitive situations
- Strong working knowledge of Tennessee healthcare regulations