Job Description
Are you an organized, detail-oriented professional seeking a stable Direct Hire opportunity in the heart of Milwaukee? Meridian Health Systems is looking for an experienced Scheduling Coordinator to join our dedicated team. In this pivotal role, you will be the linchpin of our daily operations, ensuring that patient flows are optimized and staff is effectively utilized.
We pride ourselves on a collaborative culture and offer a competitive benefits package including health insurance, paid time off, and opportunities for professional growth. If you have a knack for multitasking and a passion for healthcare administration, we want to hear from you.
Responsibilities
- Appointment Coordination: Manage the full cycle of patient scheduling, including confirming appointments via phone and email, and rescheduling no-shows efficiently.
- System Management: Utilize advanced EMR (Electronic Medical Records) software to update patient records, track referrals, and maintain accurate calendar databases.
- Communication Hub: Act as the primary point of contact for patients, physicians, and external partners, ensuring clear and timely communication regarding schedules and procedures.
- Administrative Support: Assist in the preparation of daily schedules for medical staff, verify insurance coverage, and prepare necessary patient documentation.
- Quality Assurance: Monitor appointment trends and workflow bottlenecks, suggesting process improvements to enhance patient experience and operational efficiency.
- Documentation: Maintain organized files and ensure all scheduling data is up-to-date and compliant with privacy regulations.
Qualifications
- Experience: Minimum of 1-3 years of experience in medical or administrative scheduling preferred.
- Technical Skills: Proficiency in Microsoft Office Suite (Outlook, Excel) and experience with EMR systems (e.g., Epic, Cerner) is highly desirable.
- Communication: Excellent verbal and written communication skills with the ability to interact professionally with diverse populations.
- Organization: Strong attention to detail with the ability to prioritize tasks in a fast-paced environment.
- Education: High school diploma or GED required; Associate degree in Healthcare Administration or a related field is a plus.
- Problem Solving: Ability to troubleshoot scheduling conflicts and resolve issues calmly under pressure.