Job Description
Join our award-winning healthcare team as a Scheduling Coordinator in Pittsburgh! We're offering a $5,000 sign-on bonus for qualified candidates who start before December 31st. Enjoy competitive pay, comprehensive benefits, and the opportunity to impact patient care coordination in a dynamic environment.
As a key member of our administrative team, you'll ensure seamless appointment scheduling across multiple departments while maintaining exceptional patient experiences. Our modern facility is centrally located near downtown Pittsburgh with free parking and flexible scheduling options.
Responsibilities
- Coordinate physician schedules and manage patient appointment bookings across multiple specialties
- Verify insurance eligibility and obtain pre-authorizations for complex procedures
- Utilize Epic EMR system for real-time schedule optimization and conflict resolution
- Act as primary liaison between patients, physicians, and clinical support teams
- Maintain accurate documentation in compliance with HIPAA and organizational standards
- Implement process improvements to reduce patient wait times and no-show rates
Qualifications
- Minimum 2 years experience in healthcare scheduling or medical office coordination
- Proficiency with Epic EMR or similar electronic health record systems
- Exceptional communication skills with ability to de-escalate patient concerns
- Strong organizational skills with attention to detail in high-volume environments
- Associates degree in healthcare administration or related field preferred
- Certified Medical Administrative Assistant (CMA) credential a plus