Job Description
Join Oakland Health Partners as a Scheduling Coordinator and become the backbone of our patient care team! We're seeking a highly organized professional to manage complex appointment systems, optimize clinic workflows, and deliver exceptional patient experiences. This full-time role offers competitive compensation, comprehensive benefits, and the opportunity to make a tangible impact in Oakland's healthcare community. If you thrive in fast-paced environments and excel at precision coordination, we want to hear from you!
Responsibilities
- Manage and optimize physician schedules across 3+ specialty departments
- Coordinate patient appointments, referrals, and insurance verifications
- Synchronize multi-location calendars and resolve scheduling conflicts
- Implement process improvements for clinic efficiency and patient wait times
- Act as primary liaison between patients, providers, and ancillary departments
- Maintain accurate electronic health record (EHR) scheduling data
- Generate monthly utilization reports and capacity planning analytics
Qualifications
- 3+ years of professional scheduling coordination experience in healthcare
- Expert proficiency in EHR systems (Epic preferred) and calendar management tools
- Exceptional problem-solving and conflict resolution abilities
- Strong written and verbal communication skills
- High attention to detail with zero-error scheduling record
- Ability to prioritize tasks and adapt to changing priorities
- Associate's degree or equivalent certification required
- Experience managing high-volume appointment systems (500+ monthly appointments)