Job Description
Join our award-winning healthcare team as a Scheduling Coordinator and become the backbone of patient care operations! We're seeking a detail-oriented professional to orchestrate seamless appointment scheduling, optimize provider workflows, and deliver exceptional patient experiences. This direct-hire opportunity offers competitive compensation, comprehensive benefits, and career growth in a dynamic healthcare environment.
Responsibilities
- Manage complex provider schedules across multiple departments using Epic EMR system
- Coordinate patient appointments, referrals, and pre-authorization requirements
- Optimize clinic workflow through strategic appointment block allocation
- Resolve scheduling conflicts and communicate changes to patients/staff
- Collaborate with billing and clinical teams to ensure accurate documentation
- Implement process improvements to reduce patient wait times
- Train new staff on scheduling protocols and system usage
Qualifications
- 3+ years of healthcare scheduling experience required
- Proficiency in Epic EMR and Microsoft Office Suite
- Exceptional communication and conflict resolution skills
- Certified Medical Administrative Assistant (CMA) preferred
- Strong analytical abilities with attention to detail
- Experience working in multi-specialty clinic settings
- Ability to thrive in fast-paced, patient-centered environments
- Knowledge of HIPAA compliance protocols