Job Description
Join our dynamic healthcare team as a Scheduling Coordinator at El Paso Medical Center. We're seeking a detail-oriented professional to optimize patient flow and provider efficiency through expert scheduling coordination. This role offers competitive compensation, comprehensive benefits, and opportunities for professional growth in a supportive environment. If you excel in high-pressure settings and value precision, apply today to make a tangible impact on patient care delivery.
Responsibilities
- Coordinate complex provider schedules across multiple departments while maximizing patient appointment availability
- Manage electronic health record (EHR) scheduling systems to minimize wait times and optimize resource utilization
- Facilitate communication between clinical staff, patients, and departments regarding appointment changes
- Resolve scheduling conflicts and implement process improvements for operational efficiency
- Prepare daily/weekly scheduling reports for department leadership and quality assurance reviews
- Maintain strict HIPAA compliance for all patient scheduling data and communications
Qualifications
- Minimum 2 years of healthcare scheduling experience with EHR systems (Epic or Cerner preferred)
- Proficiency in Microsoft Office Suite with advanced calendar management skills
- Exceptional verbal/written communication abilities in English and Spanish
- Strong problem-solving skills with demonstrated conflict resolution experience
- Ability to multitask effectively in fast-paced clinical environments
- Certified Medical Administrative Assistant (CMA) or equivalent preferred