Job Description
We are seeking a highly organized and proactive Scheduling Coordinator to join our dynamic team in Atlanta, GA. In this key role, you will be responsible for managing complex calendars, coordinating appointments, and ensuring that our operations run smoothly. If you excel at multitasking and providing exceptional customer service, we want to hear from you.
As part of our growing team, you will have the opportunity to work in a supportive environment where your contributions directly impact our client satisfaction and operational efficiency. We offer a comprehensive benefits package and a clear path for career growth.
Responsibilities
- Manage and maintain complex calendars for department heads and staff, ensuring optimal time allocation and conflict resolution.
- Coordinate patient and client appointments, verifying insurance details and scheduling times that minimize wait times.
- Handle incoming calls and emails with professionalism, directing inquiries to the appropriate personnel.
- Prepare and distribute weekly schedules to relevant medical and administrative staff.
- Reschedule or cancel appointments as needed, communicating changes promptly to all parties involved.
- Assist with administrative tasks such as filing, data entry, and maintaining accurate records.
Qualifications
- High school diploma or GED required; Associate degree or certification in Medical Administration preferred.
- 1-2 years of experience in scheduling, medical reception, or administrative coordination.
- Proficiency in MS Office Suite (Outlook, Excel, Word) and experience with scheduling software (e.g., Epic, AthenaHealth).
- Excellent verbal and written communication skills.
- Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines.
- Ability to work independently with minimal supervision.