Job Description
Join our dynamic healthcare team in Kansas City, MO as a Scheduling Coordinator. You'll be the central hub for patient appointments, provider calendars, and departmental operations. This role demands exceptional organizational skills and a passion for seamless healthcare delivery. We offer competitive benefits, career growth opportunities, and a supportive work environment. If you thrive in fast-paced settings and excel at managing complex schedules, apply today to become an integral part of our patient-centered team.
Responsibilities
- Coordinate provider schedules across multiple departments using EMR systems
- Manage patient appointment bookings and rescheduling with precision
- Facilitate communication between clinical staff, patients, and ancillary departments
- Optimize appointment utilization while maintaining patient satisfaction metrics
- Prepare daily/weekly schedule reports for department leadership
- Resolve scheduling conflicts with diplomacy and efficiency
- Maintain accurate electronic health record (EHR) scheduling data
Qualifications
- 3+ years of healthcare scheduling experience required
- Proficiency in Epic EMR or similar scheduling software
- Exceptional written and verbal communication skills
- Strong problem-solving abilities with attention to detail
- Ability to manage high-volume scheduling with competing priorities
- Knowledge of HIPAA compliance and patient privacy protocols
- Associate degree in healthcare administration or related field preferred